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FAQs – Frequently Asked Questions

  1. What is the IDX 02 Water Dosing Mix Device? The IDX 02 is an advanced water dosing mix device that combines precision, reliability, and cost-effectiveness. It’s designed to provide accurate water measurement and temperature regulation for a variety of industries.
  2. What are the key features of IDX 02? Key features of the IDX 02 include a dual water inlet, precise dosing and temperature regulation, water usage tracking, a user-friendly interface, microprocessor-based control electronics, compatibility with pre-cooling devices, calibration systems, and durable construction.
  3. What industries can benefit from IDX 02? The IDX 02 is versatile and can be beneficial across multiple industries including the food industry, chemical industry, industrial textile, construction, raw material production, and the cosmetics industry.
  4. What are the benefits of using the IDX 02? The IDX 02 offers several benefits such as improved product consistency and quality, enhanced workplace hygiene and safety, efficient and environmentally friendly water usage, and increased productivity.
  5. What is the capacity and flow rate of the IDX 02? The IDX 02 has a capacity of 0 – 999.9 litres and a flow rate of 40 l/min.
  6. What is the accuracy of IDX 02’s dosing and temperature regulation? The IDX 02 provides a dosing precision of ± 1% and a temperature regulation range of 0–60 C°.
  7. What attachments are included with the IDX 02? The IDX 02 comes with a food-grade hose, a stainless-steel hook, a filter & nipple, a power cable, and a user manual.
  8. What is the lifespan of the IDX 02? With its durable construction, the IDX 02 is designed to have a long lifespan, providing consistent performance over time.
  9. How does the IDX 02 boost productivity? The IDX 02 enhances productivity by providing precise water dosing and temperature control, reducing manual labor, improving operational efficiency, and promoting sustainable and eco-friendly water usage.
  10. Where can I purchase the IDX 02? You can purchase the IDX 02 directly from us. For more information, please contact our sales team.
  11. Can the IDX 02 be calibrated? Yes, the IDX 02 comes with calibration systems to ensure accurate dosing and reliable performance over time.
  12. Can the IDX 02 be used with pre-cooling devices? Yes, the IDX 02 is designed to be compatible with any pre-cooling device, making it a versatile tool for various industries.
  13. How easy is it to install and set up the IDX 02? The IDX 02 is designed with simplicity and user-friendliness in mind. It comes with a comprehensive user guide, including video instructions, making installation and setup straightforward.
  14. How can I ensure the IDX 02 stays in good working condition? Regular maintenance and adherence to the guidelines provided in our user manual will help keep your IDX 02 device in optimal condition. Also, our customer support team is always ready to assist you with any questions or concerns.
  15. Does the IDX 02 require specific water pressure to operate? The IDX 02 can operate effectively with a working inlet pressure of 0 – 10 Bar, which accommodates a wide range of water supply pressures.
  16. How energy efficient is the IDX 02? The IDX 02 is designed with energy efficiency in mind. It operates with a low electric power of 0.25 kW, contributing to reduced energy costs.
  17. What materials are the IDX 02 and its attachments made of? The IDX 02 is built with robust and durable materials for longevity. The attachments included, such as the food-grade hose and stainless-steel hook, are designed with safety and durability in mind.
  18. How does IDX 02 contribute to environmental sustainability? The IDX 02 contributes to environmental sustainability through efficient water usage and waste reduction. Its built-in water tracking feature helps in effective resource management.
  19. Does the IDX 02 come with a warranty? Yes, the IDX 02 comes with a standard manufacturer’s warranty. For detailed information on the warranty’s terms and conditions, please refer to the warranty section in the user manual or contact our customer service team.
  20. What kind of support is available if I encounter issues with the IDX 02? We provide comprehensive customer support for IDX 02. If you encounter any issues or have any questions, our customer support team is available to assist you.
  1. What does the ‘dual water inlet’ feature of the IDX 02 do? The dual water inlet feature allows the IDX 02 to operate with two different water inputs. This allows for the mixing of hot and cold water to reach your desired temperature, providing greater flexibility and precision in water dosing.
  2. How does the ‘microprocessor-based control electronics feature work in the IDX 02? The microprocessor-based control electronics provide advanced control capabilities for the IDX 02. This technology ensures accurate and efficient water dosing, offering superior performance and reliability.
  3. What is the benefit of IDX 02’s ‘user-friendly interface’? The user-friendly interface of the IDX 02 includes a large digital display that shows the quantity and temperature of the water. It also includes a keyboard to set and deliver the desired water quantity and temperature, making the device easy to use and adjust according to your needs.
  4. How does the ‘water usage tracking’ feature of the IDX 02 benefit my operations? The water usage tracking feature of the IDX 02 allows you to monitor the total amount of water used during the day. This helps in efficient resource management, cost control, and sustainability efforts.
  5. How does the ‘calibration’ feature of the IDX 02 work? The IDX 02 includes calibration systems that ensure accurate dosing and reliable performance over time. Regular calibration according to the user manual ensures the device continues to operate at its optimal efficiency and accuracy.
  6. What makes the IDX 02’s ‘durable construction’ beneficial for my business? The durable construction of the IDX 02 ensures it can withstand the rigours of daily use, offering a long lifespan and consistent performance over time. This means fewer replacements and repairs, leading to cost savings in the long run.
  7. Can the IDX 02 be used with any pre-cooling device? Yes, the IDX 02 is designed to be compatible with any pre-cooling device. This compatibility makes it a versatile tool for various applications and industries.
  1. How does the IDX 02 improve product consistency and quality? The IDX 02 allows for precise water measurement and temperature regulation, ensuring consistent results for each batch. This leads to improved product quality and consistency.
  2. How does the IDX 02 enhance workplace hygiene and safety? By reducing the need for manual water dosing and temperature regulation, the IDX 02 minimizes the risks of workplace accidents and enhances hygiene by limiting physical contact with water sources.
  3. How does the IDX 02 contribute to environmentally friendly practices? The IDX 02 promotes efficient water usage and waste reduction by precisely measuring and delivering the required amount of water, thereby minimizing wastage.
  4. How does the IDX 02 increase productivity? The IDX 02 streamlines the process of water dosing and temperature regulation, reducing manual labor and allowing employees to focus on other tasks. Additionally, its precise measurements lead to fewer errors, further enhancing productivity.
  5. How does the IDX 02 provide a cost-effective solution? In addition to saving on labor costs through increased efficiency and productivity, the IDX 02’s precise water dosing reduces waste, leading to savings in material costs. Furthermore, its durable construction ensures a long lifespan, providing a high return on investment.
  6. How can the IDX 02 help in tracking water usage? The IDX 02 comes with a built-in feature that tracks the total amount of water used during the day, allowing for effective resource management and aiding in sustainability efforts.

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